Health Manager

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

The IRC began planning to reopen an oPt country program in mid-2022 and launched an emergency response in Gaza in October 2023. The organization is currently supporting a network of local partners in both Gaza and the West Bank to sustain critical health, protection, food security, cash, education, and early childhood development interventions. The IRC is also deploying emergency medical teams to provide surge clinical capacity in hospitals and other health facilities.

The IRC is working to scale its emergency response while building a longer-term oPt country program in parallel. This effort is being jointly managed by the Emergencies and Humanitarian Action Unit (EHAU) and the Middle East and North Africa (MENA) region, with a view to eventually transition the country program fully under the MENA region.  

SCOPE OF WORK:

The Health Manager leads the implementation of health programming in Gaza, including SRH and integrated maternal and infant nutrition services, ensuring quality, timely, and effective delivery across Gaza, Deir Al-Balah, and Khan Younis. The role oversees coordination, monitoring, and capacity strengthening for both direct and partner-led interventions. The Health Manager provides leadership and line management to SRH and nutrition staff, promoting accountability, performance management, and continuous learning. The role ensures strong cross-sector collaboration with Health, Nutrition, Environmental Health, and Protection teams to deliver integrated, client-centered services. Additionally, the position contributes to strategic planning and harmonization of health programming across the Occupied Palestinian Territory, in line with IRC standards, values, and safeguarding principles.

REPORTING RELATIONSHIPS AND COORDINATION:

Reports to: Health Coordinator - oPt

Key Interfaces: SMT, Technical Coordinators, Head of Offices/Field Coordinators and other relevant staff as necessary with program expansion.

Key External Contacts: IRC’s partner organizations, health facilities, and other NGOs 

Major Responsibilities:

Technical Program Management:

• Ensure the efficiency and effectiveness of the health program are enhanced through effective implementation and monitoring of program activities.
• Review the IRC’s partner and directly led program activities to ensure technical quality and alignment with the WHO, Sphere and IRC standards.
• Build strong relationships with partner organizations by facilitating regular dialogue and exchanges to ensure close collaboration for effective planning and execution of program activities.
• Participate in developing the overall country program health strategies, policies and procedures in compliance with global standards.
• Work with the field management teams and other sector departments to ensure proper coordination of field activities through regular field coordination meetings and providing regular reports as it relates to health activities.
• Represent IRC in the relevant Technical Working Groups and health cluster meetings in Gaza and develop working relationships with other health actors to ensure effective coordination.
• Ensure Progress reports and project work plans are timely prepared, and practical technical assistance is provided to the field teams and IRC implementing partners.
• Ensure that the health program activities are in line with IRC’s Outcomes and Evidence Framework (OEF), Good and Great Standards through regular consultations on the program strategy and implementation with the Regional and HQ-based IRC Technical Unit.
• Contribute to participatory and inclusive proposal design and development processes and ensure that projects are data-driven and aligned with the IRC Occupied Palestine Territory Health Strategy and IRC Theories of Change.
• Develop the capacities of partners and health staff through effective building activities in, the implementation, and management of the health program  activities.
• Coordinate activities with external actors, as needed including Health Clusters and other coordination mechanisms leveraging IRC’s role within the health cluster.

General Project & Grant Management: 

• Ensure that the project interventions are implemented according to internal IRC and donor regulations with an overall review by the Health Coordinator
• Participate in grant opening, midterm review and grant closing meetings for all health grants and ensure that the same process is implemented in the field
• Write and submit quality monthly/quarterly reports with inputs from partners and IRC field-based health teams in the event of IRC direct programming.
• Support partners staff in the use of grant management tools such as the budget tracking tools, activity progress monitoring tools, procurement, spending plans, etc.
• Conduct monthly BVA reviews in collaboration with the Health Coordinator and make appropriate recommendations to finance and logistics.

Program Quality Assurance:

• Monitor program implementation against work plans and overall project objectives, documenting progress and achievements, providing analysis and adapting program strategy and implementation accordingly
• Conduct regular project review meetings, incorporating both qualitative and quantitative data, with field-based staff to assess the level of achievement of project targets for the assigned partners.
• Collaborate with the MEAL unit to develop detailed log frames and work plans and update the quality assurance tools in line with the program objectives.

Capacity strengthening: 

• Coordinate with IRC health program partners to design technical workshops and training to improve field health staff.
• Develop learning materials in coordination with the Health Coordinator, and Technical Unit (TU) to support IRC and partners' staff capacity development.

Monitoring, Reporting, and Learning

• Support data collection, verification, and analysis for Health/SRH/ nutrition indicators in collaboration with the MEAL team.
• Review and compile partners’ monthly reports, highlighting key achievements, challenges, and recommendations.
• Contribute to documentation of best practices, lessons learned, and success stories.
• Ensure timely submission of reports and inputs for donor reporting.

Job Requirements:

Education:

• Minimum required qualification includes bachelor level qualification in Health and Social Sciences, International Development, Public Health or a related subject, demonstrates a sound knowledge of public health programming in the local context.

Work Experience

• Minimum of 3-5 years of professional experience in health program management, including health in emergencies, SRH, nutrition and infection prevention and control (IPC).
• INGO experience is required.
• Clinical Health background.
• Understanding of oPt context and health care system.
• Experience in implementing systems and standards to enhance program quality.
• Previous experience with implementation through partners is an added advantage.
• Public health professional us an added advantage.

Technical Skills

• Strong program and technical knowledge as well as planning, reporting, monitoring and evaluation skills; experience managing projects supported by key humanitarian donors preferred.
• Extensive experience working with NGO health partners, health systems strengthening projects, and/or providing technical assistance and support to Ministries of Health in developing or humanitarian country contexts.
• Experience with supporting local partner-led health programming is preferred.

Professional Competencies

• Strong interpersonal and intercultural communication with success working both within a team and independently.
• Strong written and oral communication skills, effective in representation and liaison with external parties.
• Prior experience with information management, health data analysis and use of data for program improvement
• Ability to be flexible, adaptable, and innovative in a complex multicultural environment and promote teamwork.
• Arabic and English (oral and written) required.
• Full professional competency in Microsoft Office, especially Word, Excel, Outlook, and PowerPoint

PROFESSIONAL STANDARDS

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

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Why Choose the IRC?

Work that has meaning: Every day at the IRC is a chance to make a difference through a purpose-driven career. Whether you're working directly with communities or providing support behind the scenes, you will be part of a dynamic team that is always innovating, scaling, and testing new and better solutions to ensure the best possible outcomes for the people we serve.

Global scale, dynamic workplace: At the IRC, we believe that the dynamic, global make-up of our team is our strength. When you join us, you're not just starting a job—you will be part of a global organization positively impacting millions of lives in over 40 get to work with colleagues from all around the world—working across time zones and regularly exchanging different ideas, perspectives and insights. You’ll join a team that is dedicated to fostering a supportive environment to create a workplace where everyone feels valued, respected, and heard.  

Challenging work, innovative solutions: We’re committed to excellence and innovation, and pride ourselves in setting industry-leading standards while practicing evidence and data-lead strategies. Come challenge norms, shatter conventions, and pioneer change while working on real, nuanced and complex issues we face in the world today.  

Community centered: We’re an empathetic community that truly cares for one another. Our comprehensive safety and security initiatives ensure a safe work environment, while our continuous learning and development programs provide ongoing opportunities for personal and career advancement.

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Our Typical Recruitment Process

The interview process typically includes three rounds, though the number may vary depending on the role and level of seniority. It usually begins with a conversation with our recruiting team to learn more about you and your goals. This is followed by an interview with a hiring manager or business stakeholder to explore your background and provide more insight into the role. The final round focuses on assessing your role-specific expertise and may be conducted as a panel interview to evaluate your cross-functional strengths. Before extending an offer, we generally conduct reference checks, and after an offer is made, a standard background check is completed. While we strive for consistency, the process may differ based on the role, business unit, location, job type, legal requirements, and other factors.

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