ECD Field Monitoring Support Service Provider

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

SCOPE OF WORK

The contractor will support the Early Childhood Development (ECD) team in monitoring activities delivered through partner community-based organizations (CBOs). Over three months, the contractor will conduct 15 documented CBO visits, including four full ECD session observations per month (12 in total). An observation conducted during a CBO visit counts toward the monthly visit target. The contractor will document facilitation quality, provide constructive feedback, track agreed improvements, and report to the ECD Coordinator.

KEY RESPONSIBILITIES

The ECD Field Monitoring Support contractor will be engaged in the following activities:

·       Conduct four CBO visits in October, five in November, and six in December according to the agreed visit plan. Check session readiness, attendance, availability and use of approved materials, and implementation of ECD activities.

·       Observe four complete ECD sessions each month using the approved observation checklist. Assess facilitation, child or caregiver participation, inclusion, room readiness, use of Ahlan Simsim and other approved ECD materials, and safe interactions. These observations count toward the monthly CBO visit targets.

·       Share constructive feedback with facilitators after each observation, agree practical improvement actions, follow up on recommendations during repeat visits, and identify actions that remain open.

·       Review available attendance and session records for completeness and raise questions with the ECD Coordinator. Report safeguarding or significant safety concerns immediately through IRC procedures without investigating incidents or including unnecessary identifying details in routine reports.

·       Coordinate with the ECD Coordinator on monthly visit plans, CBO locations, schedules, and priorities; liaise with CBO focal points; join ECD review discussions when requested; and agree itinerary changes in advance while documenting cancellations and rescheduling.

·       Submit a dated log for each visit, a completed checklist and feedback note for each observation, and an action tracker with recommendations, owners, due dates, and status. Submit a baseline report in October, progress report in November, and final CBO-by-CBO report and handover in December. Organize supporting evidence in the designated shared location.

·       Promote and actively participate in initiatives and efforts to build team engagement, inclusion, and cohesion in the IRC Jordan office.

·       Foster ongoing learning, honest dialogue, and reflection to strengthen safeguarding and to promote IRC values and adherence to IRC policies.

·       Any other task related to the ECD activities within the scope of this TOR.

REQUIREMENTS

Education: Relevant bachelor’s degree in early childhood development, education, social sciences, or a related field.

Work Experience: At least one year supporting ECD or education programming, CBO field monitoring, session observation, or facilitator coaching

Demonstrated Skills and Competencies:

·       Excellent interpersonal and communication skills.

·       Working knowledge of ECD activities, structured observation tools, and partner follow-up.

·       Ability to document observations objectively and turn findings into practical follow-up actions.

·       Excellent writing and editing skills; experienced user of Word and Excel; strong self-initiative and flexibility under pressure.

·       Language: Fluency in Arabic; working knowledge of English

Preferred:

Previous work with local communities; familiarity with mobile data collection tools.

WORKING ENVIRONMENT

This service is based in Amman. The security situation in the IRC intervention areas is calm, and the security department of IRC shares regular security updates to keep the management and staff informed about the new developments.

GENERAL CONDITIONS

·       This is a service contract and does not create an employment relationship between the contractor and the IRC.

·       The contractor must adhere to the IRC Way – Global Standards for Professional Conduct and IRC policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

·       This TOR can be modified at any time according to changes in the IRC activities or in the context.

Professional Standards: All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

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Why Choose the IRC?

Work that has meaning: Every day at the IRC is a chance to make a difference through a purpose-driven career. Whether you're working directly with communities or providing support behind the scenes, you will be part of a dynamic team that is always innovating, scaling, and testing new and better solutions to ensure the best possible outcomes for the people we serve.

Global scale, dynamic workplace: At the IRC, we believe that the dynamic, global make-up of our team is our strength. When you join us, you're not just starting a job—you will be part of a global organization positively impacting millions of lives in over 40 get to work with colleagues from all around the world—working across time zones and regularly exchanging different ideas, perspectives and insights. You’ll join a team that is dedicated to fostering a supportive environment to create a workplace where everyone feels valued, respected, and heard.  

Challenging work, innovative solutions: We’re committed to excellence and innovation, and pride ourselves in setting industry-leading standards while practicing evidence and data-lead strategies. Come challenge norms, shatter conventions, and pioneer change while working on real, nuanced and complex issues we face in the world today.  

Community centered: We’re an empathetic community that truly cares for one another. Our comprehensive safety and security initiatives ensure a safe work environment, while our continuous learning and development programs provide ongoing opportunities for personal and career advancement.

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Our Typical Recruitment Process

The interview process typically includes three rounds, though the number may vary depending on the role and level of seniority. It usually begins with a conversation with our recruiting team to learn more about you and your goals. This is followed by an interview with a hiring manager or business stakeholder to explore your background and provide more insight into the role. The final round focuses on assessing your role-specific expertise and may be conducted as a panel interview to evaluate your cross-functional strengths. Before extending an offer, we generally conduct reference checks, and after an offer is made, a standard background check is completed. While we strive for consistency, the process may differ based on the role, business unit, location, job type, legal requirements, and other factors.

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